Help with your ride
- I can’t end my ride with the e-bike
- How do I lock the e-bike when ending the ride?
- I unlocked a scooter and it didn't work. How do I get a refund?
- I can't connect to the scooter
- Why did the vehicle slow down during the ride?
- Can I pause a ride and reserve the scooter?
- My phone ran out of battery during my ride. Now what?
- How do I get in contact with support?
- The app won’t let me end my ride, what do I do?