Ben Mendez
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Recent activity by Ben Mendez-
In what cities can I ride?
We operate in more than 100 towns and cities across several countries all over Europe. For a detailed list of our active local markets, please visit our website!
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Is there an age limit?
You must be at least 18 years of age to use the e-scooters, and in the U.K., you must hold a provisional or full driving licence. You do not have to have a driving licence to access our e-bikes in ...
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Do I need a driving licence to ride in the United Kingdom?
Yes, in the United Kingdom, our scooters are classified as motor vehicles. This means in order to ride, you need to be legally licenced to use and drive e-scooters in the United Kingdom. Before you...
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How do I cancel my long term rental?
Should you wish to cancel your subscription, please contact us via email at least 10 calendar days before the end of the current month, otherwise, you'll be charged for the following month. Followi...
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What is long term rentals?
Disclaimer: the LTR Program is currently only available to users located in WECA (West of England Combined Authority) and Oxfordshire. In partnership with the West of England Combined Authority and...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Welcome to your Help Center!
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